If purchasing from a country other than Australia, customs and local taxes may be applied when the product enters the country. Any and all applicable taxes are the responsibility of the consumer.

An item can be returned up to 10 days after receipt of the item for a full refund to your original method of payment. The item must be unused and returned in the exact condition you received it in, with the original box, packaging and tags attached. Return shipping of the item is at the buyers expense. If you wish to return the item please first contact us via email or through the "Support" page of the PLAY website.

Please take the time to carefully package your returns. It is the responsibility of the customer to pay costs relating to the repair of returned items that are damaged in shipping due to improper packaging.